Government IT Services Ottawa

Start with the disqualifying question, because everyone else buries it. If you're a federal department buying IT services above the trade threshold, you buy through TBIPS or SBIPS, and qualifying needs a Designated Organization Screening we don't hold. We'd rather tell you now. What we do is work with the companies that sell into government: the suppliers who inherit ITSG-33, Protected B handling and CPCSC through somebody else's contract and have to answer for them.

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The short answer

What does government IT work in Ottawa actually require?

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Four gates, in this order, and most firms discover them backwards. Screening comes first: the organisation is cleared before any of its people can be. A supply arrangement comes second, because departments don't buy above the threshold on the open market. Controls come third, mapped to ITSG-33 at the profile your data warrants. Evidence comes fourth, and it's the one that actually decides renewals. If you're a supplier rather than a department, you inherit gates three and four through your contract without ever touching the first two.

The services

Twelve compliance services we run in Ottawa

Each one has its own page: what we scope, how we run it and what you get back. Start with the one you need, or ask us to run them together.

How we cover Ottawa

No Ottawa office, and on this page that matters less than anywhere else on the site. Gates don't have a drive time. Screening is a federal process, a supply arrangement is a procurement instrument, and a control mapping is a document. Our engineers work out of North York and travel for the assessment walk and anything physical, booked against your change window and quoted rather than buried in a rate.

What the distance does change

  • The assessment walk, where the undocumented system turns up
  • Being in the room when a roadmap gets argued rather than presented
  • Anything behind a locked comms room door

What the distance does not change

  • Control mapping against ITSG-33, at the profile your data warrants
  • A threat and risk assessment, and a privacy impact assessment where one is owed
  • The evidence pack, and whether it survives being asked for a year later
  • Bilingual delivery, which is a staffing question

On-site visits are booked against your change window, and we quote the travel.

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Who you get

Who does the work

One principal architect, from the first walk to the evidence pack. On federal-adjacent work the list of people who can reach a system should be short, written down, and the same list your paperwork describes.

The work

What we take over

  1. What you have now:

    A prime contractor's security schedule nobody has mapped to your actual estate

    What the engagement leaves:

    Control mapping against what's deployed, at the ITSG-33 profile your data warrants

  2. What you have now:

    Control mapping rebuilt from memory the week before an assessment

    What the engagement leaves:

    A plain read of which gates apply to you, what they cost and how long they take

  3. What you have now:

    No written answer to which gate stands between you and the work you want

    What the engagement leaves:

    A threat and risk assessment tied to the system as it is now

  4. What you have now:

    A TRA that was done once, for a system that has since changed

    What the engagement leaves:

    An evidence pack that survives being asked for a year later

  5. What you have now:

    A privacy impact assessment somebody started and nobody finished

    What the engagement leaves:

    A written list of who can reach what, and under which screening

This is the shape of a federal supplier engagement, not a single client.

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What do you need from Governance, Risk and Compliance?

Tell us who you are and what you're working on. A senior engineer reads your message before replying, so the first answer is a real read on scope, risk and timing, within an hour, 24/7. Nothing here is a commitment, and we'll tell you plainly if we're not the right fit.

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What happens next

  1. A senior engineer replies within an hour, 24/7, never an SDR.
  2. We book a 30-minute call to listen, sketch options, and flag risks.
  3. You get a scoped statement of work within 3 business days.

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Questions

Questions about Government IT

Not departmental work above the trade threshold, and we'd rather say so than waste your procurement cycle. TBIPS is the mandatory method of supply there and qualifying requires a Designated Organization Screening granted by Public Services and Procurement Canada. We don't hold one today. Where we're useful is with the companies that sell into government and inherit its requirements through their own contracts.

It's the Government of Canada's framework for managing IT security risk across a system's lifecycle, published by the Canadian Centre for Cyber Security under the authority of the Chief of CSE. It works at two levels, departmental and information-system, and its control catalogue is organised into management, technical and operational classes with separate profiles for PROTECTED A, PROTECTED B and SECRET. It's guidance to departments, not a statute binding suppliers, which is why it usually reaches a supplier as a clause in somebody else's contract.

A threat and risk assessment asks what could go wrong with the system and how bad it would be. A privacy impact assessment asks what the system does to people's personal information and whether that's defensible. They overlap and they're often demanded together, but they answer to different people: a TRA to the security authority, a PIA to the privacy one. Doing one and calling it both is the most common way this goes wrong.

It's a sensitivity level, and it drives which ITSG-33 profile your controls have to meet rather than naming a specific product. The practical questions it forces are where the data rests, who can reach it, what's logged and who holds the keys. Any provider who answers "we're Protected B" without naming a profile and a hosting arrangement hasn't answered.

Screening is granted by Public Services and Procurement Canada, not claimed by a supplier, and the organisation has to be cleared before any individual can be. Tell us what your contract requires and we'll tell you plainly what we hold today, what we'd need to obtain and roughly how long it takes, including when the honest answer is that we're not the right supplier for that piece of work.

Less than on any other page we run. Screening is a federal process, a supply arrangement is a procurement instrument and a control mapping is a document. None of those has a drive time. What does need somebody present is the assessment walk and anything physical, which we book and quote.

Yes. Kanata, where the defence and aerospace cluster makes CPCSC land first, plus Nepean, Orleans, Barrhaven and across the river into Gatineau. A Gatineau address adds a Quebec privacy dimension worth raising at the start rather than at an audit.

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