IN PRODUCTION
Agents Canadian operators actually keep.
Our first attempt was one agent meant to handle any customer request. It was impressive in a demo and unusable in a queue. SMEnode narrowed it to three specific tasks, gave it four tools instead of twelve, and put approval on anything touching a refund. Task completion went from something nobody measured to a number on the monthly report. Boring, and it's still running.
- CCIE Data Center
- CCIE Security
- CCDE Design
- Canadian data residency