Security awareness training somebody actually runs, month after month
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Security awareness training, three pillars, one operator.
One Canadian team sends the phish, coaches whoever clicked, and keeps the record your auditor asks for. Employee security training only changes behaviour when somebody owns the calendar every month.
Phishing simulation
Lures built from your own suppliers and systems, getting harder as your people get better. The phishing simulation runs monthly, not every October, and it goes out whether or not anyone chases us for it.
Coaching at the click
A ninety-second lesson the moment somebody clicks, plus a report button people trust using, sitting inside the mail client they already have open.
The record
Completion, click rate, reporting rate and exemptions, per person, per framework, signed off. That record is the artefact an auditor can count, and most training platforms can't produce it.
Does Security Awareness Training work the same way in every industry?
No. The Security Awareness Training work is the same craft in every sector, but the conditions around it are not. In healthcare that means provincial health privacy law; in legal, Law Society duties and solicitor-client privilege. We keep the service and change the part that bends.
Health records are the highest-value target in the country.
PHIPA. Ontario's health privacy act, with its own definition of a custodian and its own duties for the agents acting on a custodian's behalf. Your IT provider is usually an agent.
Phishing a legal assistant is cheaper than attacking your firewall, and it works more often.
Law Society obligations. Confidentiality and competence duties reach the technology you practise with, and the vendors who touch client information. The firm is expected to have assessed the provider, which means the provider should arrive with the answers.
What do you need from Security Awareness Training?
Tell us who you are and what you're working on. A senior engineer reads your message before replying, so the first answer is a real read on scope, risk and timing, within an hour, 24/7. Nothing here is a commitment, and we'll tell you plainly if we're not the right fit.
Your request
- Service
- Security Awareness Training
What happens next
- A senior engineer replies within an hour, 24/7, never an SDR.
- We book a 30-minute call to listen, sketch options, and flag risks.
- You get a scoped statement of work within 3 business days.
Call the 24/7 line
+1 514-465-1584Security awareness training in Canada, made real.
Nearly every organisation runs training of some kind. Far fewer can tell you whether it changed what anybody does.
Reporting rate is the number worth chasing.
Good work moves the reporting rate, not the click rate. Click rate is the number every platform puts on its dashboard, and it mostly tells you who got caught this month. Reporting rate tells you how many people saw something wrong and said so, which is the behaviour that turns a bad morning into a short one. So we chase the second number. It climbs slowly, it climbs unevenly by team, and it keeps climbing once somebody owns the programme.
The platform isn't the problem, the running of it is.
You probably own a platform already, and we'll run the one you have. Content in this market is close to interchangeable, so swapping libraries rarely changes an outcome. What changes it is somebody owning the calendar, writing lures that look like your own suppliers, chasing the twelve people who never finished, and dealing with the executive who asks to be exempted. Human risk management is the newer name for that work, and the name matters far less than who does it on the first Monday of the month.
What Canadian compliance actually asks for.
The compliance answer is more specific than most pages admit. PCI DSS names phishing and social engineering in requirement 12.6.3.1 and expects training at least once every twelve months (Source: PCI Security Standards Council, PCI DSS v4.0.1, 2026). ISO 27001's Annex A 6.3 expects an ongoing awareness programme for everyone with access, evidenced by completion records (Source: ISO/IEC 27001:2022). Federally regulated financial institutions answer to OSFI's B-13, whose companion guideline E-21 reached full adherence on 2026-09-01. Under PHIPA and Quebec's Law 25, accountability for the people handling personal data stays with you.
Want a Senior IT Consultant's Read on Your Setup?
Tell us what you run today and what keeps breaking. A senior SMEnode engineer replies within an hour with a first read on scope, risk and timing. No sales handoff.
Request a consultHow our phishing simulation and human risk management work runs.
Four steps, and step 01 is the one nobody enjoys. We send a realistic phish before any training goes out, because a click rate measured after a warning tells you nothing. It usually lands somewhere between one in five and one in three, senior people click about as often as junior ones, and finance is rarely the worst team. That baseline is the only honest number you'll get, and you only get it once.
Engagement phases
Phases 01 to 04
Baseline quietly
One unannounced simulation across everyone, scored by department and seniority rather than by named individuals, so the first conversation is about the pattern instead of about who fell for it. Nobody gets a list of names in week one.
Build the programme
Monthly cadence, lure themes mapped to how your organisation actually gets attacked, role-based content for the teams that move money, and a written exemption policy before anybody asks for one.
Run it, every month
We send, we coach, we chase the stragglers, and we keep the report button working inside your mail client. Nothing here waits for October.
Report and prove
A board-ready trend on reporting rate and click rate, per-person completion evidence mapped to whichever framework you answer to, and a short list of the teams that need a different approach next quarter.
Security awareness training questions, answered straight.
Answers first, including the free option and the case for waiting a quarter. An architect takes the call, not a salesperson.
Where this work connects.
These disciplines share the same senior team and tend to land together. Follow the thread to the next one.
- SecurityThreat Risk Assessment (TRA)Canadian threat risk assessment mapped to the federal control catalogue that took effect in March 2026.
- SecurityIdentity and Access ManagementCanadian identity and access management built on the platform you already own, with joiners and leavers handled.
- SecurityVulnerability ManagementCanadian vulnerability management that ranks by real exploitation, then tracks every finding to closed.
